Frequently Asked Questions
Find answers to your questions here.
Rigid boxes: 20,000–50,000 pcs/day. Corrugated/folding boxes: over 100,000 pcs/day. We can accommodate large and recurring orders with flexible scheduling. Contact us now!
Yes. We fully support custom sizes and shapes. Just send your requirements to our sales team. Contact us now!
Rigid boxes: MOQ 500 pcs. Corrugated boxes/paper bags: MOQ 1,000 pcs. Special materials or finishes may require higher MOQ. Bring your box design files and contact our sales team to clarify for you!
Standard production is 10–15 working days after design confirmation. Time may vary with order size, complexity, and seasonal demand. Contact our sales team to clarify for you!
Choose from greyboard, corrugated board, coated paper, art paper, textured/specialty paper, and eco-friendly options. We'll advise based on your product and needs. Contact us now!
Yes. We offer:
- White sample: free (no print), only pay shipping.
- Printed sample: charged based on material, tooling, and delivery. Sample fee is refundable for bulk orders.
offset, UV, screen, flexo. Finishes: foil, embossing, lamination (matte, gloss, soft touch), spot UV, anti-scratch, fingerprint-resistant. We help you choose based on function and look. Click here to check the related blog, or contact directly to our sales team.
Absolutely. We support full customization: logo, brand colors, patterns, typography, surface finishes, and more. Send us your design files or brand guide, and we’ll handle the rest. Click here to contact our sales team's support.
Click here to submit a form on our website or contact our sales team at the lower right corner. Provide product images, dimensions, quantity, materials, printing needs, and timeline. We'll walk you through the entire process.
We follow strict QC procedures: material screening, in-process inspections, final checks, and client updates. Factory audits and virtual tours are available. Samples and production videos also offered. Contact our sales to provide a factory tour for you!
We accept T/T (wire transfer) and PayPal (for samples or small orders). We only use official, verified accounts. Confirm details with our sales team before payment. Click here to contact our sales team to clarify more!
We offer sea shipping (FOB, CIF, DDP, DDU – ~35-40 days), air shipping (~15 days), and express delivery (DHL/UPS/FedEx). Timing and costs may vary by season and location. Click here to contact our sales team to help you out!
Basic design services (layout, material suggestions, structure advice) are free. Advanced services (branding, complex visuals, illustrations) are paid with transparent pricing. Contact us to learn more.
We offer thousands of accessory choices: ribbons, foam inserts, blister trays, hang tags, seals, magnets, stickers, manuals, and more. Let us know your preferences—we'll recommend suitable options. Contact our sales team for a quick answers.
Use internal measurements (Length x Width x Height). For rigid or corrugated boxes, internal sizes ensure a snug fit. For folding cartons, external sizes may apply, but internal is preferred to avoid assembly issues. Check out this blog for more information, or Contact our sales team directly.
Our service hours are Monday to Saturday, 8:30 AM to 5:00 PM CST. For urgent after-hour inquiries, leave a message on our contact page and expect a reply within 8 hours.
Typically 3–10 working days, depending on design completeness, responsiveness, and project complexity. Clear direction and active participation can significantly speed up the process. Contact our sales team to help you with all the questions.
You should provide: product specs, dimensions, box structure, materials, finishing, quantity, design files, accessories, delivery time, and shipping method. The more complete your info, the smoother and more efficient the process. Contact our sales team to help you out!
A branded box is tailored to your product and brand style. All elements—box shape, material, size, print, and logo—are customized. It enhances brand recognition, boosts unboxing experiences, and sets you apart in the market. MOQ starts at 500 pcs. Contact GUKA now to get a quick quote for your box design!
Striking packaging results from deep collaboration between designers and manufacturers, with attention to structure, materials, finishes, and color precision. To achieve this, brands must invest time, budget, and professional support. Contact GUKA now for a professional quote.
Our quotes reflect actual production costs with fair margins. Accurate comparison requires a complete design file (dimensions, materials, finishes). Differences in info often cause price variations. We help optimize your structure and materials to reduce costs.
We recommend using your own designer for brand consistency. However, we provide free dielines, structural support, and technical guidance. If needed, we can refer trusted designers or offer basic design assistance. Contact our sales team to get more info!
Yes! Based on your product, brand, budget, and shipping needs, we recommend suitable board types, paper surfaces, and finishing options (e.g., foil, UV, embossing). We balance aesthetics and costs to propose the best solution for your market. Contact our sales team to get more info!
Full-service design (paid) covers structural design, graphic layout, dieline creation, material & finish choices, and accessory suggestions. Basic support (free) offers limited assistance with layout, structure, and general material advice for clients with a rough design direction. Contact our sales team to clarify for you!
A professional design file includes: vector design (AI, PDF), dieline file, finish details (e.g., foil stamping, embossing), material specs, accessory notes (e.g., EVA, ribbon), and any physical or environmental requirements. These help ensure accurate quoting, sampling, and production feasibility.
Just bring your design files and contact our sales team to give you a quick quote.
To provide an accurate quote, we kindly ask for specific details including box style, dimensions, materials, surface finishes, add-ons (like magnets or ribbons), quantity, design files, and preferred shipping method. If not all info is available, we will guide you step-by-step or offer an estimated price range based on similar projects. Click here to contact us now!
